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Refund Policy

Refund & Cancellation
Additional Details

We strive to make our refund and cancellation process clear and hassle-free. This section provides important details on eligibility, timelines, and steps to follow, ensuring transparency and a smooth experience for our customers.

Cancellation Window

A loan may be cancelled within 1 hour of acceptance by calling customer support immediately (Charges may apply.)

After 24 hours, cancellation requests will not be accepted.

Refund Policy

Refund applies only if the customer mistakenly pays more than the required repayment amount.

Contact:

Address: B-6 Om Vihar Ram Nagar Uttam Nagar West pillar no. 710 New Delhi - 110059

Phone: +91-9217335206

Email: info@moneyjenie.com

Category Details
Minimum Loan Amount ₹5,000
Maximum Loan Amount ₹1,00,000
Processing Fee 5% – 8% of the loan amount
Tenure Up to 36 Months
Daily ROI 0.2% – 1.0% per day
APR 18% – 35%
Pre-Closure Charges No charges
Cheque Bounce Charges ₹1,000
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Terms & Conditions

1. Acceptance of Terms

By accessing and using this loan application service, you accept and agree to be bound by the terms and provision of this agreement.

2. Loan Application

When you submit a loan application, you agree that all information provided is accurate and complete. We reserve the right to verify this information and reject applications that contain false or misleading information.

3. Eligibility

To be eligible for a loan, you must be at least 18 years old, be a resident of the applicable jurisdiction, have a valid government-issued ID, and meet our minimum income requirements.

4. Interest Rates and Fees

Interest rates and fees will be clearly disclosed before you accept any loan offer. These rates may vary based on your credit profile, loan amount, and term.

5. Repayment

You agree to repay the loan according to the schedule provided. Late payments may result in additional fees and may affect your credit score.

6. Data Usage

We may use your data to process your application, verify your identity, assess your creditworthiness, and for marketing purposes as described in our Privacy Policy.

Privacy Policy

1. Information We Collect

We collect personal information that you provide directly to us, including your name, email address, phone number, financial information, and identification documents.

2. How We Use Your Information

We use the information we collect to process your loan application, verify your identity, assess your creditworthiness, communicate with you, and improve our services.

3. Information Sharing

We may share your information with credit bureaus, financial institutions, service providers, and as required by law. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time.

6. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@example.com.